Return Policy

1. Return Eligibility

Returns are accepted within 7-14 days of delivery.

Items must be unused, in original packaging, and with all accessories/manuals included.

2. Return Process

To initiate a return, contact our customer service at wavesacoustic.in@gmail.com with your order details.

Once approved, we will provide return instructions and a shipping address.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Policy

Refunds are processed and credited within 5-7 business days after we receive and inspect the returned item.

Refunds will be credited to the original payment method.

Shipping charges are non-refundable, except for defective or incorrect items.

4. Exchange Policy

If you receive a defective or wrong item, we offer free replacements within the return period i.e 7-14 days of delivery.

Exchanges are subject to product availability, if exchange approve it will be delivered within 3 to 5 working days.

5. Cancellations

Orders can be canceled within 12 hours of purchase before shipping.

Once shipped, cancellations are not possible, and the return process must be followed.

For further assistance, contact our customer support at wavesacoustic.in@gmail.com

Waves Acoustic – Delivering Quality Sound, Hassle-Free!