Waves Acoustic Refund Policy

At Waves Acoustic, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied, we offer a straightforward refund policy.

1. Eligibility for Refunds

Refunds are available for products purchased directly from our website.

Requests must be made within 7 days of delivery.

Items must be unused, undamaged, and in their original packaging.

2. Non-Refundable Items

Customized or made-to-order acoustic products.

Items marked as "Final Sale."

Services, consultations, or installation fees.

3. How to Request a Refund

To request a refund, please email us at support@wavesacoustic.in with the following details:

Order number

Reason for the refund request

Photos of the product (if applicable)

Our support team will respond within 2 business days.

4. Refund Process

Once your return is approved and the product is received and inspected, we will notify you.

Refunds will be processed and credited to your original method of payment within 7-10 business days.

Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective product).

5. Return Shipping

Customers are responsible for the cost of return shipping unless the product is defective or incorrect.

For any questions or concerns regarding this policy, feel free to contact us at support@wavesacoustic.in